Shipping Policies

Most items in the shop are made at time of order. Processing estimates are one to three weeks. Once the item leaves our shop you must contact the carrier directly. You will receive an email (check your spam) with a tracking number on the day your item ships. 

All items (except sticker, magnet, bumper sticker orders) are sent with a tracking number which is updated at time of shipping. 

It is recommended that everyone who chooses a USPS form of shipping also purchase the ROUTE shipping protection. This is 98 cents and protects against loss and damage. 

Return & Refund Policies

Custom items are not available for returns or refunds. 

Cancellations must be made within 24 hours of time of purchase. 

Please contact us if you need to return an item. Once the return is accepted, then items must be returned with tags in the same condition as shipped (no smell of smoke, perfume, or signs of wear) within 10 business days of receipt. Once we receive the returned item, we will issue store credit in the amount of the original purchase price minus any discounts and shipping costs. 

Unless it is the fault of our shop (we sent the wrong color, size, etc) then the buyer is responsible for return shipping. 

If a package is damaged by the post office, please contact the USPS or ROUTE (shipping protection) so they can open a case for you. If you do not purchase ROUTE shipping protection then the USPS will likely deny any claims. It is recommended that every customer purchase this insurance for 98 cents.